The Islands of Islamorada hotel Frequently Asked Questions

What is the address of the Islands of Islamorada hotel?

What is the telephone number of the Islands of Islamorada hotel in the Florida keys?

What is the best email to use to contact The Islands of Islamorada hotel?

What is your Islamorada hotel’s booking and cancellation policy?

Our Islamorada hotel policies are based on your confirmation details.

For Refundable Bookings:
30% of the total price is required at the time of booking. Remaining balance is due 30 days before arrival. If your arrival date is within 30 days, you will be charged the full amount. Payment due 90 days prior to arrival if staying at our Islamorada, Florida Keys hotel over the dates from December 26 through December 31. Cancellation within 30 days prior to arrival results in forfeiture of full amount. 90 days if staying over the dates from December 26 through December 31.

For Non-Refundable Bookings:
100% of payment is due at time of booking: all room nights, plus fees and taxes.
This reservation at our Islamorada hotel is non-refundable and non-changeable. Modifications, cancellations, and refunds are not allowed.

What amenities are open at the Islamorada hotel?

Food service
Bikes
Bocce
Watersports (paddleboards, kayaks, sailing)
Pool
Hot tub
Beach
Pickleball court
Horseshoes
Bags game
Tabletop shuffle board
Kids playground
Waterfront bar
Swings
24-hour gym
Complimentary fitness classes

What do I need to do to use the water sports equipment at the Florida Keys hotel?

Kindly sign the waiver located on your in-villa or in-suite iPad prior to enjoying the water sports equipment.

Can I bring my boat to the Florida Keys hotel?

Our Florida Keys hotel’s boat basin is complimentary on a first-come basis depending on availability. A waiver is required to secure your boat stay. The boat must be less than 32 feet and draft no more than 2 feet. One boat per villa/suite. There is NO trailer storage and NO boat ramp. Reservations must be made in advance, as space is limited.

What type of golf balls do you use for the driving green?

We use Albusgolf balls, which are biodegradable and have a fish food core, ensuring no harm comes to any of our precious marine life.

Can I swim from the beach at your Islamorada hotel?

Our Islamorada hotel’s beach is founded on a limestone base and is shallow, therefore not ideal for swimming, but great for children as the water is shallow and calm.

Do you have chairs and umbrellas?

Yes. We have chairs, lounge chairs, and umbrellas throughout the pool area, beach, and two oceanfront points for you to enjoy.

Do you have a restaurant at your Florida Keys hotel?

We offer food service from Thursday to Monday 8am to 3pm, food is ordered through the iPad and can be delivered anywhere on property.

There are also over 20 restaurants in Islamorada offering a variety of cuisines. Currently there are only 3 restaurants in Islamorada that offer advanced reservations.

Where’s the best place to eat outside near your Florida Keys hotel?

There are several outside restaurants near Islands of Islamorada resort. Contact our in-house concierge for recommendations and reservations.

What is there to do in the Islamorada, Florida area?

Charter Boats
Snorkeling
Fishing
Sandbar Excursions
Eco-cruises
Sunset cruises
Watersports
Parasailing
Jet ski tours
Kayak tours
Stand up-paddle board tours
Pickleball
Breweries you can visit
Museums
Art galleries
National parks

Do you have a bar at your Islamorada resort?

Yes. We offer a selection of beers, wine, and champagne, along with seltzers and prepackaged bar snacks. Please refrain from using glass at our Islamorada resort’s private beach and pool.

Where is the nearest grocery store in Islamorada, Florida Keys?

Publix Super Market is less than a mile north of our resort is Islamorada.

Where is the nearest liquor store in Islamorada?

Martini’s liquor store is less than a mile south of our Islamorada resort.

Where can I rent jet skis in Islamorada, and can I leave them at the resort?

You can either rent jet skis from Islamorada Watersports Co. or Florida Keys Watersports. We do not allow jet skis on property.

Where can I get first aid supplies in Islamorada?

We have first aid supplies at our Islamorada resort’s guest service office.

Is your Florida Keys hotel gym open?

Yes, our Ocean House fitness center is open 24 hours a day.

Where is the best sunset in Islamorada, Florida Keys?

Guests can enjoy the best Islamorada, Florida Keys sunset on our property, by looking out over the ocean. There are also several places on the bay that have a beautiful sunset. Contact our in-house concierge for recommendations and reservations.

Do you offer an Islamorada sunset cruise?

We do work with captains to schedule Islamorada sunset cruises. Contact our in-house concierge for more details.

Can I snorkel and see fish in front of your Florida Keys hotel?

We are privileged to have the world’s third largest barrier reef just a short boat ride from our Florida Keys hotel. However, there are very few fish close to shore.

Why is there seaweed on the beach?

Seaweed is seasonal, typically heavier in the summer. We remove it daily.

Do I need to wear a life jacket using the watersports equipment at your Florida Keys hotel?

Anyone under the age of 16 must wear a life jacket when using the watersports equipment and must be supervised by an adult. We do advise all others to wear a life jacket, but it is not mandatory for anyone 16 or older. All guests of our Florida Keys hotel must sign a waiver prior to reserving watersports equipment.

How do I get into the property?

When you arrive at The Islands of Islamorada resort, press the call button on the keypad at the gate.

Do you have grills?

Yes. Our grills are available on a first come, first served basis. We ask that you contact us and let us know when you would like to use one of them.

Do you have a spa at your Islamorada resort?

We do not have a spa. However, we do work with local Islamorada spa therapists who offer in-room spa services. Our concierge can assist with reservations.

There are two day spas in the Islamorada area that offer additional services. Contact our concierge for more information.

What is the closest airport to Islands of Islamorada?

Miami International Airport is your nearest commercial airport, located about an 1 hour and 45 minute drive from The Islands of Islamorada resort.

Marathon Private Airport is the nearest private airport, about a 45 minute drive from The Islands of Islamorada resort.

Where is the nearest hospital in the Florida Keys?

Mariners Hospital, in Tavernier, is about 9 miles north of The Islands of Islamorada resort.

Where is the nearest swimming beach in the Florida Keys?

Founders Park, located about 4½ miles north of The Islands of Islamorada resort, is the nearest swimming beach. For more distant beaches in the Florida Keys that allow swimming, contact our concierge.

If I book an Islamorada boat or fishing charter, what do I need to bring?

Sunscreen, towels, drinks, and food.

Can I get packages delivered to the property?

Yes. We ask that you have your packages delivered to your name at our address:
82779 Old Hwy, Islamorada, FL 33036.

Does your Florida Keys resort have high chairs and other baby equipment?

We are a family friendly Florida Keys resort and have high chairs, Pack ’n Plays, two children’s cups, two spoons, two forks, and two bowls. We do not have cribs, but we do work with Baby Quip to supply cribs and other rental equipment.

What is there to do for little kids at your Florida Keys hotel?

We are a very kid friendly Florida Keys hotel and have a playground, private pool, and beach available for the whole family.

What is there to do for older, teenage and college-age children at your Florida Keys hotel?

Teens and college-age children have access to watersports, as well as our Florida Keys hotel’s private pool and beach.